Cargo operator, an underrated activity that TrackChain will dignify

Hugo Álvarez - COO & Co-founder
October 27, 2021

Freight trucking is a determining factor in the developing economy and competitiveness of the supply chain both nationally and internationally. The activity contributes 3% of the national GDP and 2.3% of the jobs held in Mexico.

Data from the Ministry of Communications and Transportation, SCT, indicate that trucking in our country employs more than 2 million people, mainly drivers, and micro-entrepreneurs who circulate on the roads with vehicles of an average age of 18 years.

Despite this, the ground transportation driver (also known as operator) is valued little and the stigmas that fall on him are uncountable (they consume illegal substances, cause accidents, etc.)

It is so common for the general public to consider the activity as ‘second-level ’ work and, therefore, the exercise of driving is classified as a common job.

Cargo operator, a titanic task

Although obtaining the federal license requires a few school years, the process requires 164 to 196 hours of training (36% theoretical and 64% practices) depending on the type of truck.

At the same time, drivers are susceptible to health problems such as high blood pressure and diabetes, and it is extremely common for them to carry out their activities in precarious working conditions.

Indeed, it is an activity where operators are exposed to risks and demands, such as shift rotation, long hours away from home, or night driving, which affect your physical and mental health.

"This anachronistic thinking causes this occupation not to be given due importance and, therefore, many workers at the wheelwork in an informal context," says a study published by the University of Buenos Aires.

Some research has attested that truck drivers are 2.5 times more likely to suffer an occupational injury or illness and seven times more likely to die on the job than the average worker.

The risks derived from this work and the terrible lifestyle far from home have reduced this workforce, causing a shortage of drivers in Mexico that, according to figures from representatives of the motor carrier, amounts to more than 50 thousand operators.

It is estimated that 7 out of 10 cargo drivers leave their jobs in our country, and the average turnover ranges from 60 to 70%, a situation that worsened during the Covid-19 pandemic.

Manual processes, a headache for operators 

If to all this we add that the majority do not have systems automated in their operations, the problem is further aggravated, mainly because of the so-called "dead times" or loss.

For example, manual cargo search processes mean that operators have to wait up to a week in another city to get it, which means being away from your family and even having a bad diet that causes serious health problems.

On many other occasions, manual billing operations make them wait up to one day for the merchandise to be loaded or unloaded.

This is because the customer takes time to receive the invoice (for example, an incident has to be reported on the road manually) which results in the information arriving hours later and even the operators may be penalized.

This helplessness of the operator is extended by not being able to warn other colleagues about abuses suffered by a shipper or have any previous reference to it.

In several cases, operators and carriers are abused by shippers, for example, not being allowed to unload on time, not being able to sleep in the truck if it is in your CEDIS, or not charging on time, among other things.

So, is it fair that the motor carrier driver is stigmatized so much? Is it fair that his dignity was shattered?

TrackChain and a new sense of belonging for drivers

TrackChain is a social integration platform that seeks to permanently transform the ecosystem of transport operators for greater respect and quality of life.

We work tirelessly to build a mechanism that strives to improve their socio-economic conditions. Our mission is to make a revolution in the industry to restore their dignity and impact the lives of 50 thousand operators in a positive way.

How will we do it? In principle, we will stop calling them truck drivers or simple operators, we need to change the ‘chip’. We will start using the word ‘truck driver’ to create a sense of respect and belonging to their work.

In the same vein, we will seek to create a new paradigm in which not only TrackChain calls them that, but also small fleet owners and shippers.

At the same time, our goal will be that they spend as little time as possible away from home. Thanks to the more efficient allocation of loads, truck drivers will be able to be closer to their families and, therefore, their diet will improve to the detriment of the health problems that historically afflict them.

Another difficulty truck drivers face is late payments. Most of them have to beg brokers and managers for cash payments they would shell out, but after deducting their commission.

By providing a more efficient factoring program like TrackChain, with digital payments to their bank accounts, all pilots will receive their remuneration in a timely manner.

TrackChain's digital charging system will be done through your smartphones. Using them for daily work management will change your pride, respect, make the truck driver's job more professional, process-oriented, and create a new sense of dignity.

Thanks to TrackChain's immutable reputation system, shipper abuse will be left behind, as pilots and carriers can leave their shipper evaluation, just as they receive it.

Likewise, you can load with the largest shippers in Mexico without the tedious and boring process of sending all the data by email and passing many filters to become a transport provider for that company.

In addition, we want to contribute and enable “zero waste” with operational efficiency through technology, which reduces the empty kilometers of the industry standard (from 35% to 21%) and considerably reduces CO2 emissions.

And that's not all! We have many more ideas that we are working on to bring peace of mind and financial well-being to all of your families.

We aspire to build a collaborative and harmonious ecosystem where stakeholders will work together to create an industry that, contrary to its current state, will be known for its security, reliability, transparency, precision, and the ability to create value for everyone.

We are transforming logistics to make it more humane, faster, safer, and more efficient. Don't hesitate and join TrackChain right now. For your peace of mind, you can request a free demo.

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